Privacy Policy

Information We Collect

When you interact with Alunè Atelier, we may collect:

• Personal details you provide (name, email address) when creating an account or placing an order.
• Order and transaction information, including items purchased and payment details processed securely through Shopify.
• Browsing data such as pages visited and interactions, collected through cookies to improve your experience.

How We Use Your Information

• To process and fulfil your orders.
• To manage your account and rewards points.
• To communicate order updates and respond to enquiries.
• To improve our website and services.
• To send promotional content, only if you have opted in.

Data Protection

Your personal information is stored securely through Shopify's infrastructure. Payment information is never stored on our servers — all transactions are processed directly by Shopify's PCI-compliant payment system. We do not sell, trade, or share your personal data with third parties for marketing purposes.

Cookies

We use cookies to keep you logged in, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though this may affect some functionality.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you wish to close your account, we will remove your personal information from our systems, except where retention is required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically.